Battireo
0

Privacy Policy

Last updated: March 31, 2026

1. Introduction

Battireo ("we," "us," or "our") operates the website www.battireo.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information

When you use our services, we may collect:

  • Name (first and last name)
  • Phone number (used for account verification via SMS OTP)
  • Email address
  • Delivery address (city, district, street address)
  • Gender
  • Order history and preferences
  • Payment method selection (cash on delivery or credit card)

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website
  • Click patterns and interactions

3. Cookies and Tracking Technologies

We use the following tracking technologies:

Essential Cookies

  • _medusa_auth — Authentication session cookie (30-day expiry)
  • Cart ID — Stored in localStorage to maintain your shopping cart

Analytics Cookies

  • Google Analytics (_ga, _gid) — We use Google Analytics (G-506B1HG3HD) to understand how visitors interact with our website. This includes page views, session duration, and user flow. Data is anonymized and used for improving our services.

Marketing Cookies

  • Meta/Facebook Pixel (_fbp, _fbc) — We use the Meta Pixel (ID: 7853581454732580) to measure the effectiveness of our advertising, understand user actions on our website, and deliver targeted ads. This includes tracking events such as page views, product views, add to cart, purchases, and registrations.
  • Meta Conversions API — We also send event data server-side to Meta for improved accuracy. This includes hashed personal data (email, phone number) for matching purposes.

4. How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmation emails and tracking updates
  • Manage your loyalty points program
  • Verify your identity via SMS OTP
  • Improve our website and services
  • Send promotional offers and marketing communications
  • Analyze website usage and optimize performance
  • Deliver targeted advertising on social media platforms
  • Prevent fraud and ensure security

5. Data Sharing

We may share your information with:

  • Service providers — Payment processors, delivery partners, SMS providers (Twilio), email services (Azure Communication Services)
  • Analytics partners — Google Analytics, Meta/Facebook for advertising
  • Business systems — SAP Business One for order fulfillment and inventory management

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate security measures to protect your personal information, including encrypted connections (HTTPS/SSL), secure password hashing, and access controls. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, contact us at the details below.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Order data is retained for business and legal purposes. Loyalty points expire after 3 years (configurable).

9. Contact Us

If you have questions about this Privacy Policy, contact us:

  • Hotline: 15071
  • WhatsApp: +20 215071
  • Website: www.battireo.com/contact